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Thompson & Knight Attorney Jeff Andrews says Review Your Outsourcing Plans After India's Blackouts
August 14, 2012 8:40 am

A recent series of massive power outages in India affected more than 500 million homes and businesses, but seemingly had little operational impact on the nation's well-known network of outsourcing providers. "The major providers all have robust business continuity and disaster recovery plans," says Houston attorney Jeff Andrews of Thompson & Knight. However, he notes, the blackouts point out the need for companies to carefully vet the contingency plans of their outsourcing providers. "It's critical to examine those plans closely, confirm they meet your needs, and craft contracts that specify your business continuity requirements," says Andrews, who focuses his practice on the outsourcing industry. "You also should conduct site visits, both as part of the process leading to contract execution and afterwards, and require periodic testing of the plans and updates to reflect the lessons learned." For more information, contact Barry Pound at 800-559-4534 or

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