April 7, 2009 by Robert Tharp at 11:52:44 am
Most people intuitively understand by now the importance of any business having a competent and high-quality Internet presence. But, wow, look at the results of
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1) 100 percent of GCs in the survey indicated that they always look at a firm's Web site before deciding to purchase legal services. That's 100 percent, as in every single one of them look at a law firm's Web presence before they hire.
2) Nine out of 10 GCs say that professional bios are the most important section of a Web page.
3) Nine out of 10 GCs say the quality of a Web site makes a lasting impression.
Consider these assorted comments from GCs:
"I look at every firm's site we consider. The smart firms push a lot of content through their site. It helps in the search results. If a firm has a bad Web site, it makes a bad impression without even meeting the firm's attorneys."
"If a firm has not spent time and effort representing itself, what can I expect in terms of attention to detail and quality? Some Web sites are hard to navigate; others are simply very light on content."
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